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[Quick Guide] Troubleshooting PlayOn Amazon Not Working Problem

Steve Collins
Steve Collins
| review |
Updated on Nov 29, 2024 | 1 Minutes Reading
Your PlayOn program can't record Amazon Video Titles? Read this post to learn about the 7 common fixes and meet the ultimate solution to recover your download!
Table of Contents
  • Amazon Prime Not Working on PlayOn
  • How to Fix PlayOn Not Working for Prime Video?
  • Ultimate Solution: KeepStreams One
  • Final Say

PlayOn is an amazing DVR streaming service. It’s mostly kind of like a loggerhead with other streaming services. Why won’t they be dejected with PlayOn? After all, Playon is kind of cutting off their business and What if they had a revenue-sustainable model akin to that of what PlayOn is doing?

playon

These issues sometimes can be very challenging. But many streaming services also get updated frequently and then. Once a service becomes updated, DVR and streamers like PlayOn then have to offer more changes in the app and that can cause frequent problems.

This article is written to fix PlayOn not recording Prime Video films problem. We'll explore the possible reasons, and then provide 7 common & verified fixes and 1 ultimate solution to help you solve the PlayOn problem quickly.

Amazon Prime Not Working on PlayOn

As stated earlier services like Amazon Prime are databases to an app like PlayOn, you play them and then do a live recording. The process might seem easy at the outset but it never is. Many technical upgrades are happening and sometimes that can be a problem.

Want to learn more about PlayOn and how it works? Continue to read the comprehensive PlayOn review.

playon

Technical glitches that can cause issues with streaming generally operate out of 2 major issues and problems. Either the problem persists with PlayOn App or else there can be a situation where other factors might have contributed to the problem. So let us know why PlayOn Amazon Prime is not working.

So How do we fix this issue? Many people have answered or rather expressed that they found the problem to be wading off once they deleted the cookies from the app.

One can also out of the blue stop the background running of the PlayOn app and simply delete the server folder. Some people also said purchasing extra credit for the Cloud can be an amazing addition to the process.

How to Fix PlayOn Not Working for Prime Video?

PlayOn not recording is not a rare thing. As soon as you try the factors that affect the working of Amazon Prime on the PlayOn app. Now comes the other steps that you need to do to ensure that Amazon Prime is working or not.

Just make sure that you follow the steps sequentially and find alternative solutions that can help counter the problem.

Fix 1: Check Whether Your Amazon Prime Account Is Active

The first problem that you need to look out for is the source problem. Have you paid for your subscription to Amazon Prime? If you haven’t paid for the service there is a chance that you will not gain access to PlayOn as well.

playon home

PlayOn helps you with streaming and recording, but it does not help you with having accounts on all these platforms. It just enhances the experience by giving you more control and access to your content.

So, make sure that your Amazon Prime account is active and also your Amazon Prime Video account. Once that is confirmed you have nothing to worry about.

Fix 2: Check Your Internet

Once you have discovered that you have paid for the service and out of the blue your Amazon Prime account has stopped. Now, patiently just check your internet connection. You can reset your router which will deliver similar results as resetting the connection in your laptop.

If you are using Windows 11, the process is rather simple and does not cause a lot of problems. All you need to do is choose the network from settings and then move on to the bottom of the screen and then select Network setting Reset. Try opening Amazon Prime and see if your router starts working again.

Fix 3: Try on Any Other Device

There is a plausible chance that it was indeed Playon that is causing an issue with Amazon Prime not working or the current electronic device that you are using. You just shift to any other device and then start streaming.

prime video device

If by any luck you succeed in streaming on any other device, that will mean your device which is failing to stream Amazon Prime on PlayOn is a major problem.

Fix 4: Restart and Reinstall PlayOn

If for some reason you are not able to stream properly on PlayOn. Just do a simple thing: launch PlayOn Home or Cloud again and see if Amazon Prime is working on that particular device.

If it starts working then congrats, your problem has been solved. Or you can switch off your phone if the problem happens in PlayOn Cloud. You can simply close the programs and turn off your PC if the issue occurs in PlayOn Home.

Fix 5: Stop Network Tools and Apps

Is there any chance that you are using a VPN? If that’s the case then there can be a chance that your streamer or PlayOn media player has been starving and needs data. How would you provide that necessary data?

Just move the streaming device which is your Laptop/Mobile closer to the network source or the WiFi and now simply see if your Amazon Prime is working on PlayOn.

Fix 6: Use the Latest HDMI Cables

Using cables that are typically outdated in nature and are not even considered an issue is a problem. If you want to stream your Amazon content online, you would at least require a cable which is 1.4 HDCP. So, How do you think with an outdated cable you will be able to mark any significant changes?

hdmi

Fix 7: Contact PlayOn Support

If you've tried all these fixes above, the problem still remains. You may need to contact the PlayOn support team. Describe a barrage of issues in recording and streaming on PlayOn and send an e-mail to them. Follow these steps to provide the necessary info you need to share with the support team:

For PlayOn Home

  • Click on settings and then select stop server
  • Then again restart the server and then click on support.
  • This will automatically create the logs for the customer support team.

For PlayOn Cloud

  • Click settings>Submit a trouble request>Submit.
  • Once it’s submitted you can wait for some time till the issue is resolved.
  • Doing all this will only be fruitful if you have the updated version of PlayOn. That will be the first request from the PlatyOn support center.

Ultimate Solution: KeepStreams One

No matter how good a particular tool or software is, we always look for a good alternative that is actually good because when that particular tool is unavailable for some reason. When such a thing happens, the alternative tool will help!

So, if you are looking for an alternative to PlayOn, we have the best one here called KeepStreams One, which can help you directly download content from most streaming platforms or OTTs.

keepstreams

What can KeepStreams Do for You?

As a professional tool, KeepStreams One is equipped with the skill to download high-quality videos from 3,000 OTTs, video-sharing sites, and other destinations. These platforms include Netflix, Prime Video, Disney+, HBO Max, Hulu, and numerous minor streaming services worldwide.

More importantly, the KeepStreams team updates the program once a week on average. It means that it always keeps up with the latest updates of streaming services, helping ensure the highest download success rate.

What can KeepStreams Do for You?-1
KeepStreams One
Download high-quality videos from 3,000 streaming services up to 1080p/4K/8K. Use the free trial to download 3 full videos in 1080p from 45+ major platforms. 130+ downloads for totally free!
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Additionally, to improve the download experience of users, KeepStreams is packed with tons of extra features such as batch download, subtitles saving, highly compatible downloaded file format (MP4/MKV), built-in browser, auto-download, and so on.

Curious about how to use KeepStreams to save Prime Video content? Check the following section.

How to Download a Video Using KeepStreams Downloader?

Downloading using KeepStreams Downloader is quite easy. Here are the steps:

1. Download KeepStreams from the following links. And, install it on your Windows PC/Mac.

 Free Trial  Free Trial

2. Launch KeepStreams. From the UI, navigate to VIP Services and click the streaming service you want.

download prime video

3. Login into your own account to play the video you want to download.

download prime video

4. Play the video and set download options in a pop-up window.

download prime video

5. Now, Click Download Now. And the videos will be saved on the local folder on your PC automatically in MP4/MKV format. You can click Downloading and Downloaded to check the download process and all downloaded content quickly.

So, if you encounter a persistent error when recording with PlayOn, try the alternative KeepStreams to get your favorite shows downloaded quickly! To learn about more PlayOn alternatives, continue to read the post.

Final Say

There can be many issues that could have made Amazon Prime not work on PlayOn. However, this piece has highlighted some major hindrances that could have caused that. Either it’s caused by Amazon Prime itself or it’s because of you not paying their dues. Or technical difficulty on PlayOn’s end. Or simply, your system’s problem.

The article listed several common reasons for PlayOn not recording Prime Video, and covered some potential fixes. If the problems still haunts you somehow, try the alternative to PlayOn: KeepStreams One to recover your download as soon as possible.

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Author
Steve Collins
Steve Collins
Editor-in-Chief
I'm Steve Collins, a new editor diving into the professional world. I write articles about streaming and have a deep love for English and American literature. My journey in editing started with exploring streaming content. I'm passionate about expressing myself eloquently in my work, drawing inspiration from literature.
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