If you are not satisfied with the functionality or operation of the software within 7 days of purchase for the Subscription Plan and 14 days for the Lifetime Plan, we will refund your money. In that case, you can request a refund by contacting us.

⭕️ You unintentionally bought the same plan you previously had; the duplicate may be returned for a refund.

⭕️ You have bought the incorrect product and then the correct product within the refund period; the incorrect order may be returned for a refund.

⭕️ You have canceled the auto-renew service prior to the date of renewal, but you are still being charged.

⭕️ There are technical issues with the bought product, and no remedy has been supplied within 30 days.

Refunds are completed within 1-7 business days, depending on the specific circumstances. If you do not receive your refund on time, please contact our support team to discuss your situation.

After the refund is completed, the associated license will be cancelled. Please uninstall KeepStreams and remove it from your computer.If you have any further questions regarding refunds, please contact us at [email protected].