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Why Can't I Download on Netflix and How to Fix It?

Kenneth Rex
Kenneth Rex
| vip-services |
Updated on Jun 10, 2025 | 5 Minutes Reading
In this article, we analyze 7 possible reasons and according fixes to answer Why Netflix can't download video. Read on to solve Netflix downloads not working.
Table of Contents
  • Reason 1: The Movie is Not Available for Download
  • Reason 2: Netflix Download Service is Not Compatible with Your Device
  • Reason 3: The Netflix Device Limit Reached
  • Reason 4: The Netflix Download Number Reached
  • Reason 5: The Allowed Download Times Reached
  • Reason 6: Insufficient Device Memory Capacity
  • Reason 7: Poor Internet Connection
  • Best Solution: Use KeepStreams to Download Netflix Videos
  • Conclusion

Popular streaming service Netflix boasts an enormous movie and TV show collection. Although its official software for mobile devices provides a fantastic approach to viewing material online, some customers find problems downloading videos.

This tutorial will go over the causes why Netflix can't download video and offer suitable fixes to enable you to fix Netflix download problem.

Reason 1: The Movie is Not Available for Download

While certain Netflix films cannot be downloaded since other firms possess the intellectual property rights, most of the films are available for download.

The video is not available for download if you do not see a download icon under a video or if the download button greys off.

netflix download

To fix this problem, you need to check for download availability or use a third-party video downloader. We recommend that you check the work page in advance to see if there is a download icon on the page you wish to download.

If you cannot download a video for which I do not see that icon, but you really want to, what should you do? Feel free to use the high-performance KeepStreams for Netflix at the end of this page. This tool can help you download movies from Netflix on laptop.

Reason 2: Netflix Download Service is Not Compatible with Your Device

Netflix has criteria not only for the gadget but also for the system it is running on. This means that the device must be running on a system that can install the latest version of Netflix. The official Netflix website provides a list of systems that support this mechanism.

  • iPhone, iPad, and iPod touch with iOS 9.0 or later
  • Android smartphone or Android tablet with Android 4.4.2 or later
  • Amazon Fire tablet with Fire OS 4.0 or later
  • Chromebook and Chromebox computers using the Netflix app obtained from the Google Play Store

Note: From 2024, Netflix doesn't support to download videos on Windows devices, including Windows 10 (version 1709 or later), Windows 11 tablet or PC.

netflix device

Should you choose to use the download feature, you can change the device type as needed. If you cannot switch devices, nevertheless, avoid panic.

The Netflix download software shown at the end of this piece will remove the device model restrictions and fix Netflix download problem of not being able to download without altering devices.

Reason 3: The Netflix Device Limit Reached

Depending on your pricing plan, Netflix places a limit on the number of devices that can download at the same time. If you are reaching that limit, you will not be able to download videos normally. This corresponds to the count of objects you could see.

Plan

Number of Devices

Basic

1

Standard

2

Premium

4

To do this right, you might have to modify your Netflix approach or minimize the number of devices you're using to download videos. Stopping downloads on different devices will clear space on your current device.

If you require more download slots, consider upgrading your Netflix plan. Additionally, using a specialized Netflix downloader can help you bypass Netflix download limits and save your favorite shows and movies forever.

Reason 4: The Netflix Download Number Reached

Up to 100 movies can be downloaded on each device, and Netflix caps the number of devices that can access an account at once. One can solve this restriction by:

  • Delete Unnecessary Downloads: Remove movies you have already seen to free space on your device.
  • Use a Different Device: Try downloading movies on another device associated with your account.
  • Utilize a Download Tool: Tools like KeepStreams can help bypass download limits and allow you to download more movies.

You can also choose to use a third-party tool such as KeepStreams to raise the allowed downloads into 150 per day.

download netflix video

Reason 5: The Allowed Download Times Reached

Licensing restrictions on some Netflix films mean only a limited annual download count. You will have to wait until the next year to download the title once you have hit this limit. Working within this constraint, you can:

  • Use a Different Account: Create a fresh Netflix account to access the limited selections.
  • Utilize a Download Tool: A Netflix downloader like KeepStreams can help you bypass download limits and save your favorite content.

Reason 6: Insufficient Device Memory Capacity

If your device lacks sufficient storage, you may encounter download failures. To resolve this issue, consider the following:

  • Lower Video Quality: Reduce the quality of the downloaded videos to smaller file sizes.
  • Free Up Space: Clear useless data to create more smartphone space.
  • Change Storage Location: Move downloaded videos from your smartphone onto a USB stick or hard drive. Read where are Netflix downloads stored to learn more.

download netflix video

Reason 7: Poor Internet Connection

The download procedure may be hampered by a bad internet connection. Try these to make downloading more pleasant:

  • Check Your Network: Check if your internet connection is constant.
  • Reduce Network Load: Try to ease the traffic load by restricting the devices on the same network.

Dealing with these components can aid your Netflix download dependability and quickness to be better.

Best Solution: Use KeepStreams to Download Netflix Videos

As was already noted, Netflix includes some restrictions that might damage your viewing experience. These handle download caps, content availability, and device limits.

Particularly while traveling or in places with limited internet access, these restrictions can keep you from enjoying your preferred episodes and movies offline. KeepSteams for Netflix is born to solve such a problem.

keepstreams-homepage

KeepStreams solves all of these problems by removing the DRM protection when downloading videos from Netflix. It will automatically convert the downloaded Netflix videos into a compatible MP4/MKV format, so that you can play them on any device you like.

Check the following features to see what you can get from KeepStreams:

  • Full HD quality at 3412 kbps
  • Supports ACC/EAC3 audio and multilingual voice-overs
  • The batch download function allows you to download multiple videos at once.
  • Internal browser allows you to download videos without extracting the URL
  • Supports saving multilingual subtitles in SRT format
  • Download Netflix videos with DRM restrictions removed.
 Free Trial  Free Trial

Now, KeepStreams provides a free trial for all new users. You can download 3 full movies in 1080p in 30 days, without costing a penny. Here is how to use KeepStreams:

Step 1: Download & install its software from the official website of KeepStreams.

Step 2: Launch the KeepStreams program, then select "Netflix" from "VIP Services".

download-netflix-via-keepstreams-step1

Step 3: Once registered, find the video you want to download.

download-netflix-via-keepstreams-step2

Step 4: Click "Download Now" on the displayed download screen following selection of your preferred quality, audio, and subtitles.

download-netflix-via-keepstreams-step3

Step 5: After downloading, you can watch the Netflix video offline! Permanent storage will also be available.

Conclusion

Here we have listed seven reasons why you cannot download movies on Netflix, together with one-by-one solutions for each. No more wondering about "Why Netflix can't download video?". Try these methods to download your favorite Netflix shows successfully.

If all 7 methods fail to solve your problem, you can still use KeepSteams for Netflix to get Netflix downloads without DRM, which serves as the ultimate solution. We hope you will take this opportunity to try it out, and we guarantee that your Netflix experience will be even better.

And since you are here, you may also want to know why does Netflix keeps buffering.

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Author
Kenneth Rex
Kenneth Rex
Associate Editor
Hey, I'm Kenneth Rex, a tech-focused blogger and internet marketer. I'm passionate about SEO guides too. I spend my days digging deep into Blogging, SEO, and Technology to write content packed with valuable insights. Along my blogging journey, I've mastered WordPress and HTML/CSS, shaping my career online.
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