Netflix is a popular streaming service with a vast library of movies and TV shows. While it offers a great way to watch content online through its official app for mobile devices, some users encounter issues with downloading videos.
In this guide, we'll explore the reasons "Why can't I download on Netflix" and provide according solutions to help you resolve the Netflix downloads not working problem. And since you are here, you may also want to know how to solve the Netflix error code UI-800-3 problem.
Reason 1: The Movie is Not Available for Download.
Most Netflix movies are available for download, but some movies cannot be downloaded because the intellectual property rights are owned by other companies.
If you do not see a download icon below a video, or the download button greys out, it means that the video is not available for download.
To fix this problem, you need to check for download availability or use a third-party video downloader. We recommend that you check the work page in advance to see if there is a download icon on the page you wish to download.
If you cannot download a work for which I do not see that icon, but you really want to, what should you do? Feel free to use the high-performance KeepStreams for Netflix at the end of this page. This tool can help you download movies from Netflix on laptop.
Reason 2: Netflix Download Service is Not Compatible with Your Device
Netflix has requirements not only for the device itself but also for the system it is installed on. This means that the device must be running on a system that can install the latest version of Netflix. The official Netflix website provides a list of systems that support this mechanism.
- iPhone, iPad, and iPod touch with iOS 9.0 or later
- Android smartphone or Android tablet with Android 4.4.2 or later
- Amazon Fire tablet with Fire OS 4.0 or later
- Chromebook and Chromebox computers using the Netflix app obtained from the Google Play Store
Note: From 2024, Netflix doesn't support to download videos on Windows devices, including Windows 10 (version 1709 or later), Windows 11 tablet or PC.
If you want to use the download feature, you can change the device type if necessary. However, if you are unable to change devices, don't worry. The Netflix download software presented at the end of this article will remove the device model restrictions and solve the problem of not being able to download without changing devices.
Reason 3: The Netflix Device Limit Reached
Depending on your pricing plan, Netflix places a limit on the number of devices that can download at the same time. If you are using that limit, you will not be able to download videos normally. This is the same as the number of devices you can watch on.
Plan |
Price |
Number of Devices |
Basic |
800 yen |
1 |
Standard |
1,200 yen |
2 |
Premium |
1800 yen |
4 |
To resolve this issue, you might need to adjust your Netflix plan or reduce the number of devices you're using to download content. Pausing downloads on other devices can help free up space for your current device.
If you require more download slots, consider upgrading your Netflix plan. Additionally, using a specialized Netflix downloader can help you bypass Netflix download limits and save your favorite shows and movies forever.
Reason 4: The Netflix Download Number Reached
Netflix limits the number of devices that can use an account simultaneously and the number of movies that can be downloaded on each device (up to 100). To address this limitation, you can:
- Delete Unnecessary Downloads: Free up space on your device by deleting movies you've already watched.
- Use a Different Device: Try downloading movies on another device associated with your account.
- Utilize a Download Tool: Tools like KeepStreams can help bypass download limits and allow you to download more movies.
You can also choose to use a third-party tool such as KeepStreams to raise the allowed downloads into 150 per day.
Reason 5: The Allowed Download Times Reached
Due to licensing restrictions, some Netflix titles have a limited number of annual downloads. Once you've reached this limit, you'll need to wait until the next year to download the title again. To work around this limitation, you can:
- Use a Different Account: Create a new Netflix account to download the restricted title.
- Utilize a Download Tool: A Netflix downloader like KeepStreams can help you bypass download limits and save your favorite content.
Reason 6: Insufficient Device Memory Capacity
If your device lacks sufficient storage, you may encounter download failures. To resolve this issue, consider the following:
- Lower Video Quality: Reduce the quality of the downloaded videos to smaller file sizes.
- Free Up Space: Delete unnecessary files to create more storage space on your device.
- Change Storage Location: Move downloaded videos to an external storage device, such as a hard drive or USB drive. Read where are Netflix downloads stored to learn more.
Reason 7: Poor Internet Connection
A poor internet connection can significantly impact the download process. To improve your download experience, try the following:
- Check Your Network: Ensure you have a stable internet connection.
- Reduce Network Load: Limit the number of devices using the same network to reduce congestion.
By addressing these factors, you can enhance your Netflix download speed and reliability.
Ultimate Solution: Use KeepStreams to Download Netflix Videos
As mentioned above, Netflix has various limitations that can restrict your viewing experience. These include device restrictions, download limits, and content availability.
These limitations can prevent you from enjoying your favorite shows and movies offline, especially when traveling or in areas with poor internet connectivity. KeepSteams for Netflix is born to solve such a problem.
KeepStreams solves all of these problems by removing the DRM protection when downloading videos from Netflix. It will automatically convert the downloaded Netflix videos into compatible MP4/MKV format, so that you can play them on any device you like.
Check the following features to see what can you get from KeepStreams:
- Full HD quality at 3412 kbps
- Supports ACC/EAC3 audio and multilingual voice-overs
- The batch download function allows you to download multiple videos at once.
- Internal browser allows you to download videos without extracting the URL
- Supports saving multilingual subtitles in SRT format
- Download Netflix videos with DRM restrictions removed.
Now, KeepStreams provides a free trial for all new users. You can download 3 full movies in 1080p in 30 days, without costing a penny. Here is how to use KeepStreams:
Step 1: Download & install its software from the official website of KeepStreams.
Step 2: Open the KeepStreams app and select "Netflix" from "VIP Services".
Step 3: Then, once logged in, find the video you want to download.
Step 4: On the download screen that appears, select your desired quality, audio, and subtitles, then click "Download Now.
Step 5: After downloading, you can watch the Netflix video offline! Permanent storage will also be available.
Conclusion
In this article, we have introduced 7 reasons why you cannot download movies on Netflix and how to solve the problem one by one. No more wondering about "Why can't I download on Netflix?". Try these methods to download your favorite Netflix shows successfully.
If all 7 methods fail to solve your problem, you can still use KeepSteams for Netflix to get Netflix downloads without DRM, which serves as the ultimate solution. We hope you will take this opportunity to try it out, and we guarantee that your Netflix experience will be even richer.