So, you are all set to watch the shows and binge-watch your favourite content on Roku. And at that exact time, Roku decides to give up on you – it simply stops working. It can include several situations that include a frozen screen, missing content, or Roku TV troubleshooting issues.
So, how to fix your Roku channel not working? If you are wondering Why is my Roku channel not working, the fixes here should help you understand the reasons and possible fixes.
- The following films and shows will leave the Roku Channel soon. Read on to learn how to watch them without interruptions and save them for offline viewing:
- Chino
- A Sore to Settle
- John Wick: Chapter 4
- BackCountry
- Once Upon a Time in Venice
Fix Roku Channel Not Playing Shows
When you find your Roku Channel is not playing the shows, the first thing you should do is undertake a few basic checks.
Your subscription might have expired, and you might not have realised it. It could be one of the primary reasons that may make you find your Roku channel not showing channels. Check your account and renew your subscription.
Playing Roku shows requires a high-speed internet connection. Check if you have a working internet connection. You can check out the following fixes:
- Reboot your router and unplug it. Connect it again in 30 seconds and check if it resolves the issue for you.
- Check if other apps are working, or if it's an issue with the Roku channel alone.
The Roku server might have gone unresponsive. You can use the server status tools, such as DownDetector, to find if there is any disruption in their services. In such a scenario, you will just need to wait till the issue is resolved.
Accumulated cache files can also cause havoc and make your Roku channel stop working. Make sure to clear the cache on the browser, app, and device. The steps involved can be dependent on the model and operating system of your device.
An outdated Roku app can also be a cause for the issues you may be facing on Roku. Check if your app has an update pending. If yes, you can update your device immediately. You may also check if your device needs an update.
These fixes should ideally help you address the issue of the Roku channel app not working. You may also be interested in how to rip videos from Hulu.
Fix Roku Channel Not Working on Smart TV
So, you’re facing the Roku channel not working on a Samsung Smart TV or any other smart TV brand. Here are some effective steps to try:
It can ideally be a glitch with the Roku app. If you find the Roku live TV channel guide not working or it has any other streaming issues, you can uninstall the Roku channel and reboot your device.
This will help you get rid of any glitches in the installation. Reinstall the Roku app and check if it starts working again.
As we already stated before, large cache files can cause your app to stop working as expected. Clearing the cache can help you address the issues most of the time.
Different models of TVs come with different options to delete the cache. Check the instructions that came with your TV.
Sometimes, deeper technical help is required. Roku’s support team will need two pieces of info:
- Channel’s Build Version: Highlight the channel on the home screen, then press the Star (*) button.
- Tracker ID: When the issue occurs, press the Home button 5 times, then the Back button 5 times to get the tracker ID.
You can also check Roku’s support forum or help center if the issue persists. For help related to downloads, check the guides on their official support page.
Also, check the options to download Peacock TV shows for offline viewing.
Ultimate Solution: Use KeepStreams to Bypass All Glitches
If you’ve tried everything and the Roku channel is still not working, it’s time to talk about KeepStreams for the Roku Channel. It is one of the most reliable choices among the best Roku downloaders for downloading videos.
KeepStreams lets you download any content from the Roku Channel directly to your PC. This means:
- No buffering
- No app crashes
- No more “Roku channel not working on Roku TV” complaints
With this tool, you can enjoy a 100% smooth viewing experience on the Roku Channel, without interruptions. So, how to use KeepStreams?
It should be very easy and simple because KeepStreams offers an easy-to-use interface that suits both newbies and experts alike.
Install KeepStreams on your device from the official website. Choose an appropriate version from among Windows and Mac.
From among the streaming services, choose Roku. Sign in to your Roku account to unlock the full library of the Roku Channel.
With the built-in browser, play the videos you prefer as usual. KeepStreams will analyze the videos when you play them, which may take a few seconds.
You should get an option to configure download parameters. Make your choices with respect to video resolution, audio tracks, and subtitles. Click on Download Now to begin downloading the video.
You may also check the PlayON app and how it supports Roku channel downloads.
Bonus: Fix Roku Live TV Channel Guide Not Working
Another frustrating issue? The Roku Live TV Channel Guide is not working. Instead of showing the list of available programs, you get a big "No Information" message.
Here’s how to fix it:
- Update your Roku app or system software
- Restart your Roku device
There’s a whole thread on Roku’s community board about this. Some Reddit users suggest the issue often appears after an update that adds features like a “Featured Channel Bar.”
In this case, the best thing you can do is report the issue and wait for the next update. Or again, skip the drama and just use KeepStreams to download your live TV content ahead of time.
Conclusion
If you've been frustrated because the Roku channel is not working on Firestick, Roku TV, or Samsung Smart TV, you're definitely not alone. These common issues—ranging from the Roku channel app not working to the Roku live TV channel guide not working—can make your streaming experience a nightmare.
The smartest way to address the issues of the Roku channel not working on Roku TV or any other device is to use KeepStreams for the Roku Channel. It offers you an exceptional experience in downloading your favourite shows and enjoying them offline forever.