Peacock TV is an excellent and promising streaming service that has created a huge niche audience with its content. The service provides you access to your favourite shows, movies, and other content on the NBC channel. It also offers you an easy-to-use option for downloading Peacock shows for offline viewing.
However, there are times when the streaming service may decide to turn it off on you and stop working all of a sudden. Well, if you find Peacock download not working, or Peacock TV not working, how can you fix it?
This blog provides an in-depth guide to help you identify the root cause of why Peacock is not working and fix it fast. Let's move into the reasons and explore proven solutions that get Peacock running again, so you can get back to streaming ASAP.
[Bonus] Why is Peacock not working?
Before we can find out why the Peacock app download is not working, let us check out why Peacock is not working.
There can be several reasons that can render Peacock not work. You can apply the relevant fixes based on what is causing the issue in your case.
- App bugs or outdated software
- Internet connectivity issues and slow speeds
- Problems with your streaming device
- VPN or ad blocker conflicts
- Server outages
Before troubleshooting on your own, it's wise to check whether the problem is with Peacock's servers. You can use tools like Downdetector or Down for Everyone, or Just Me. These websites collect real-time user reports to determine whether Peacock is experiencing a widespread outage.
If the issue is specific to you, it may be easy to fix it through the troubleshooting steps. Otherwise, it may be wise to wait till the issue is resolved.
How to Fix Peacock Download Not Working?
Well, in case you find the Peacock subscription not working for downloads, it may be because of a wide range of reasons. You can apply the fixes based on the reasons that might be causing it.
To help you in this context, we list out the best fixes that can help you address the concern.
Clear the Cache and App Data
If you find Peacock not working on a smart TV, this may be the best fix possible. It also works best if you have Peacock not working on Chrome.
The steps involved in clearing the cache would be dependent on the device you are using. You can also apply the fix in the case of the app on your mobile devices.
On your smart TV, you can follow the methods below:
- On your Smart TV (Samsung, LG, or any other model) - Go to Settings → Apps → Peacock → Clear Cache and Clear Data.
On Amazon Fire TV Stick:
- Go to Settings → Applications → Manage Installed Applications → Peacock → Clear Cache
Update the app
An outdated version of the app can make Peacock TV stop working or even throw a few errors. Peacock rolls out updates to fix the bugs and address any issues. The updates also help improve the stability of the app.
Visit the app store on your device and check for updates. Also, ensure your device's system software is up to date.
Restart your device
In essence, this is the first fix that should be used ideally in most cases. Restarting your device can resolve a few temporary glitches and get your system back in action.
- Amazon Fire TV Stick:
Press and hold the Select and Play/Pause buttons simultaneously for 10 seconds
- Manual Reboot:
Unplug your device from the power source, wait for 20 seconds, and plug it back in. The method can be used for any device on which you may be facing the error.
You may also check out the options for recording Peacock TV shows.
Remove VPN or Ad Blockers
An active VPN may also impact the proper functioning of your Peacock TV, as streaming services generally detect VPNs and stop working. If you have a VPN enabled, make sure to disable it and check if that resolves the issue for you.
Ad blockers can also be a concern and can be detected by the streaming services. Many streaming services earn their revenue through ads, and using an ad blocker may be detected and stop the proper functioning of the streaming service app. In certain cases, I have found that the ad blockers may block the actual video content.
Check the Internet Connection
A bad internet connection may cause your app to stop working. Streaming in HD requires a stable internet connection of at least 7 Mbps.
Use a tool like Speed Test to check your internet speed. If you are getting a slower speed, you can consider rebooting your router. If you cannot improve the speed, you may need to upgrade your plan or change your ISP.
You can also check how to watch Peacock shows without ads.
Clear the Background Tasks
If you have too many applications running in the background, it can hog your resources. This, in turn, can make your Peacock TV stop working. With other apps running in the background, Peacock may not get the resources it needs.
Here is what you can do to fix it –
- Close the Peacock app completely.
- Force close any other apps running in the background.
- Relaunch Peacock.
Contact the Official Support Team
If none of the above fixes help you resolve the issue, it may be a better idea to get in touch with customer support. However, it may be noted that the resolution may take several hours or even days.
Be aware that they may ask you to repeat most of the steps outlined here. You will need to ensure that you have told them that you have completed these steps already.
The Ultimate Solution: Use KeepStreams for Peacock
Well, this is not a solution, but if you find the official downloads not working, or Peacock TV is not working for any reason, this may be the best solution. You can use a third-party downloader to help you with your downloads. There are several downloaders available, but we recommend choosing KeepStreams for Peacock.
How Can KeepStreams Fix the Peacock Not Working Problem?
The downloader offers an outstanding array of features that make your downloads stand out. The high-quality downloads and subtitle retention make your task rather easier. That apart, you can also use the batch download functionality to be quite impressive on the downloader.
Plus, it solves problems like Peacock download not working or Peacock not working on a smart TV by completely removing the need to rely on the app itself.
How to use KeepStreams for Peacock?
The steps involved in using KeepStreams for Peacock are very easy and simple to follow. You do not need to be an expert in technical aspects to use the downloader.
Download and install KeepStreams from the official website. Choose the appropriate version for Windows and Mac. Also, check the free trial version to get used to the tool.
From VIP Services on the left pane, choose Peacock TV. Sign in to your Peacock TV account. You may also create a new account.
Use the search option to find the video that you wish to download. This will bring up the download parameters that can help you choose the download parameters, like video resolution, subtitle retention, and audio tracks.
Click on Download Now to begin downloading your video. You can check the download progress and the downloaded video from within the app itself.
In this way, you can download your favorite Peacock shows
FAQs About Other Peacock Problems
Q1. How to Fix Peacock Subtitles Not Working?
A1. If the subtitles are missing or not working, you can
- Check subtitle settings within the app
- Restart the app
- Try playing a different video
Q2. How to Fix a Peacock Subscription Not Working?
A2. If your Peacock subscription is not working, try:
- Logging out and back into your account
- Reinstalling the app
- Checking your payment and subscription status
Q3. How to Fix the Peacock App Not Working?
A3. If you're facing the Peacock app not working:
- Clear app cache and data
- Check for updates
- Restart your device
Conclusion
Whether you're dealing with Peacock not working on TV, Peacock subtitles not working, or Peacock app download not working, these troubleshooting steps should help you regain control of your streaming experience.
But if these methods fail, KeepStreams for Peacock is your best alternative to watch and download content without interruption. Don’t let a technical hiccup ruin your entertainment—take back control today.