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Review on Hulu: Function, Value, Customer Feedback, and More

Steve Collins
Steve Collins
| vip-services |
Updated on Jun 16, 2025 | 1 Minutes Reading
Check out this In-depth Hulu review for content, live TV, pricing, student discounts, customer service, plus a smart way to download with the KeepStreams Hulu Downloader tool.
Table of Contents
  • Hulu Content Review
  • Hulu Subscription: Plans & Discounts
  • Hulu Customer Service Review
  • How to Make Full Use of Your Hulu Plan and Enjoy Shows Anytime?
  • Conclusion

If you are someone who is into a lot of streaming content, Hulu is perhaps the best streaming service that you will ever come across. However, what if you're looking for a comprehensive Hulu review and want to know how to watch Hulu without ads?

This comprehensive Hulu review should provide you with complete information on the streaming service, including Hulu's customer service, subscription plans, and the functionality it offers.

Hulu Content Review

Content is what attracts a fan to a streaming service. So, we will begin our review with the content available on the streaming service and the types of services it offers.

Hulu Online VOD Service

Launched in 2008, Hulu is one of the most popular and one of the oldest streaming services currently available. Despite a huge number of streaming services launched ever since and the number of acquisitions in the streaming services arena, Hulu is still kicking today because of its varied service offerings.

Hulu Online VOD Service-1

Hulu offers a good range of the following content:

1. A diverse range of shows: You can explore a huge range of TV shows, classic series, and films, family programming, documentaries, and specials on Hulu. I can mention shows like Little Fires Everywhere and Only Murders in the Building. The streaming service is known for offering a wide range of shows that belong to the original genre.

2. Older and classic content: If you want to get nostalgic, Hulu offers those unique shows that have redefined the entertainment landscape. A few notable mentions include Seinfeld, My Big Fat Greek Wedding, I Love Lucy, The Golden Girls, and Boyz n the Hood.

One of the best features that I have always loved about Hulu is the way it streams popular shows from well-known broadcasters, the very next day they air.

Several content providers and TV networks are available on Hulu, some of them being ABC, NBC, and Fox. This is a useful feature for those who do not want to have a cable TV subscription but still want to access the available content.

hulu originals

The Hulu Originals have always been my favorite. I have always been in awe of shows like Prey, Only Murders in the Building, Monsterland, and American Horror Stories. Many Reddit users go gaga over shows like Good American Family, The Light Shop, and Death, and other details.

Hulu Live TV Review

Hulu is perhaps one of the rare breeds of streaming services that offers a Live TV service as well. A Hulu+Live TV subscription will provide you with access to the live TV coverage of popular channels like ABC, NBC, CBS, Fox, ESPN, FX, CNN, and many others.

hulu live tv review on reddit

Many Reddit users find Hulu + Live TV to be a better option when compared to other similar services like Fubo TV. Of course, with Live TV, you have to watch the ads; there is no way you can skip them.

Based on most users' opinions, I summarize the pros and cons of Hulu Live TV below:

WHAT WE LIKE
  • Unified access to live + on-demand + bundle services.
  • Robust Cloud DVR.
  • Wide device compatibility.
  • Local channels supported.
WHAT WE DON'T LIKE
  • The price is higher than basic streaming plans.
  • Smaller channel lineup compared to competitors.
  • Ad interruptions on on-demand content unless upgraded.
  • Interface quirks—especially occasional buffering and navigation delays.
  • Only 2 simultaneous streams may not suit a larger household

In essence, if you already have a Hulu subscription, it's really worthwhile to add the Live TV option as well.

Hulu Subscription: Plans & Discounts

Well, having checked the content library, we will now move to the costs and find how pocket-friendly the service is.

Subscription tiers

There are several subscription options that you can explore with Hulu. Let us explore the Hulu price plans in detail. Hulu offers the following plans:

Plan 1
Hulu Plan (With Ads)

The plan would cost you $9.99 per month or $99.99 per year. It provides you with access to the complete ad-supported streaming library on Hulu.

plan 2
Hulu (No Ads) Plan

The plan costs $18.99 per month. The shows offer you an ad-free environment to help you enjoy your shows.

You can also check out the Hulu student plan, which costs $1.99 per month. The plan comes with ads. You may check your eligibility for the Hulu student discount.

hulu subscription

If you also want to enjoy content on Hulu Live TV, there are multiple Hulu + Live TV plans offered.

Type 1
Hulu (With Ads) + Live TV, Disney+ (With Ads), and ESPN+ (With Ads)

The plan costs $82.99 per month. The plan offers on-demand and ad-supported content and also offers live streams of your favorite sports.

Type 2
Hulu (No Ads) + Live TV, Disney+ (No Ads), and ESPN+ (With Ads)

You can avail yourself of this plan for $95.99 per month. You can watch all the content without ads.

Type 3
Hulu (With Ads) + Live TV, Disney+ (No Ads), and ESPN+ (With Ads)

This plan costs $87.99 per month.

Type 4
Live TV only

If you're interested in live TV only and don't want a streaming library, this is the right choice for you. It costs $81.99 per month.

What's more, you can also customize your own bundled plans. You're allowed to bundle your entertainment with Hulu and Disney Plus, or Hulu, ESPN Plus, and Disney Plus. The pricing will depend on the bundle you choose. You can also choose a Disney+, Hulu, and Max bundle:

Partner Add-on
You can add ESPN+ to any eligible plan for $11.99 per month.
Premium Add-ons
These premium add-ons can be added to any plan at an additional cost:
  • Max (With Ads) for $9.99/month
  • Max (Ad-Free) for $16.99/month
  • Cinemax for $9.99/month
  • Paramount+ with SHOWTIME for $12.99/month
  • STARZ for $10.99/month

hulu addons

Live TV add-ons
If you have opted for a live TV option, you can add a few plans additionally:
  • ​​​​Español Add-on for $4.99/month
  • Entertainment Add-on for $7.99/month
  • Sports Add-on for $9.99/month
  • Unlimited Screens Add-on for $9.99/month

In the future, more and more channels might be added to the Hulu Live TV plan.

Extra member
Only available with the following plans at an additional cost:
  • Hulu for $6.99/month
  • Hulu (No Ads) for $9.99/month
  • Disney+, Hulu Bundle Basic for $7.99/month
  • Disney+, Hulu Bundle Premium for $10.99/month
  • Disney+, Hulu, ESPN+ Bundle Basic for $11.99/month
  • Disney+, Hulu, ESPN+ Bundle Premium for $14.99/month

Already confused by all of these Hulu plans? Don't worry, the table below should give you a brief idea of the pricing strategy of Hulu

Plan Name Ads Live TV Disney+/ESPN+ Included Monthly Price Best For
Hulu (With Ads) Yes No No $9.99 Budget-friendly streaming
Hulu (No Ads) No* No No $18.99 Ad-free binge-watching
Hulu Student Plan Yes No No $1.99 Verified students
Hulu + Live TV (With Ads) Bundle Yes Yes Yes (With Ads) $82.99 Cord-cutters who want it all
Hulu + Live TV (No Ads + Disney+ No Ads) No Yes Yes (Mixed Ads) $95.99 Full family entertainment, no ads
Live TV Only N/A Yes No $81.99 Just for live channels
Hulu + Disney+ + ESPN+ (Streaming Only) Yes No Yes $13.99 – $19.99 Full streaming bundle, no live TV
Spotify + Hulu Student Bundle Yes No No $9.99 Students who want music + shows
Hulu with Max (Add-On) Depends Optional No +$9.99 – $16.99 Premium movie lovers
Hulu + Extra Member Depends Optional Optional +$6.99 – $14.99 Large households with multiple users

Hulu Special Plan and Discount

In addition to the above plans, Hulu also offers special plans and discount options for eligible users.

  • Hulu Student Discount: Students receive Hulu at a reduced rate, over 80% off on the standard plan. You can sign up via the student portal. You can get a Hulu (with ads) plan for $1.99 per month.
  • Spotify + Hulu Bundle: This is actually a plan offered by Spotify in partnership with Hulu. Music lovers can enjoy Hulu (with ads) bundled with Spotify Premium at a discounted combined rate. This bundle typically includes Hulu with ads and Spotify Premium for about $5.99/month. You need to subscribe to the Premium student plan on Spotify and then activate Hulu (with ads).

Hulu Customer Service Review

Hulu offers robust customer support, available 24 hours a day, 7 days a week. That being said, you can be assured of multiple channels and options to contact customer support.

1. Submit a request and raise a ticket: You can visit the Hulu help section to submit a request and raise a ticket.

2. Call Hulu customer support: Hulu has multiple customer care numbers. You can contact them on Toll-Free number at (888)265-6650, dedicated Customer Service at (310)496-0582, and (888)907-0345. You can also contact them for DMCA-related queries at (818)560-1000

3. Social media: You can also leave a message on Hulu's social media profiles.

hulu customer service

Having said that, Hulu customer support does seem to have a lower rating on Trustpilot and similar services. The streaming service has a mere 1.3 rating out of 5 on Trustpilot. Many users complain about the longer wait times and some responses that seem to be unhelpful.

One user says, " Spent 2 hours with no resolution and was told they have no customer support and or customer care to get back to customers with issues logging in, access, and or troubleshooting to resolve a problem.” Another user echoes the same thoughts, “The initial point of contact person will talk the conversation in circles and delay so as not to transfer you up the chain to the appropriate person to fix the issue.”.

bad review on hulu customer service

That would mean even when the customer support is available round the clock, the quality of service may not be up to the mark.

How to Make Full Use of Your Hulu Plan and Enjoy Shows Anytime?

Well, Hulu is definitely a worthy investment for wholesome entertainment. However, there may be times when you may be looking forward to downloading a few of your favorite shows and watching them offline.

The best way to do it would be to use a reliable third-party downloader for downloading your shows. My experience with multiple third-party downloaders has made me vouch for KeepStreams for Hulu. It is a truly robust downloader for Hulu.

How to Make Full Use of Your Hulu Plan and Enjoy Shows Anytime?-1
KeepStreams For Hulu
Download videos and films from Hulu in high quality up to Full HD 1080p and even 4K UHD. Support both Windows PC and Mac, and enjoy EAC3 5.1 and AAC 2.0 audio when you watch Hulu shows offline. All the downloads will not expire forever!
 Free Trial  Free Trial
Learn More

Some special features that I found impressive with the tool include:

1. Batch downloads: The downloader allows me to download multiple shows simultaneously. This helped me download all the episodes of a single series in one go.

2. MP4 and MKV file formats: I could download videos in MP4 and MKV file formats, which offer me universal compatibility.

3. High-quality video downloads: I could download my videos in resolutions as high as 1080p.

4. Removal of DRM restrictions: I could download my videos with no restrictions whatsoever and transfer or play the downloaded files on any of my devices.

5. Subtitle retention: The downloader provides an option to download subtitles as an SRT file or to embed them directly into the video.

6. Get rid of ads: The downloader helped me a lot in watching my favorite Hulu shows without ads.

The downloader should be an excellent option to bypass the download limitations on Hulu. Because of the built-in browser and easy-to-use UI, it's also pretty simple to download Hulu shows with KeepStreams:

Step1
Install KeepStreams on your device

Download KeepStreams from the official website and install it on our device. The tool is available for both Windows and Mac devices.

Step2
Choose Hulu

From among the multiple streaming services supported, choose Hulu. Sign in to your Hulu account or create a new account.

Two ways to access your desired website

Step3
Search for the show you want to download

Use the search option to find the show you want to download. Configure the download parameters such as video resolution, audio tracks, and subtitles.

Customize output settings

Step4
Download the video

Click on Download Now to begin downloading the video. You can then transfer it to any device you wish to.

Conclusion

In summary, this Hulu review highlights a versatile platform that offers high-quality VOD, live TV, and flexible pricing. With standout features like next-day episodes, Hulu originals, and student discounts, Hulu provides excellent value, especially for Spotify Hulu student bundle users.

However, the Hulu customer service experience can be inconsistent. Fortunately, tools like KeepStreams Hulu Downloader add another layer of function and freedom. Whether it’s live TV, classic series, or offline convenience, Hulu has you covered every step of the way.

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Author
Steve Collins
Steve Collins
Editor-in-Chief
I'm Steve Collins, a new editor diving into the professional world. I write articles about streaming and have a deep love for English and American literature. My journey in editing started with exploring streaming content. I'm passionate about expressing myself eloquently in my work, drawing inspiration from literature.
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