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What is Hulu Download Error Code and How to Fix It?

Steve Collins
Steve Collins
| vip-services |
Updated on Apr 22, 2025 | 1 Minutes Reading
Struggling with Hulu download error code 500 or 16657? Learn how to fix Hulu download errors and get your videos with KeepStreams for Hulu.
Table of Contents
  • Common Hulu Download Error Codes and Solutions
  • Fix Your Hulu App Quickly
  • [Bonus] Ultimate Solution to All Errors: KeepStreams for Hulu
  • Conclusion

Want to spend your leisure time having the best possible experience? Well, watching movies and shows on Hulu should be the best you can think of. In fact, Hulu makes your enjoyment more interesting and pleasurable.

But wait. The Hulu download error codes can make your life annoying by making it difficult for Hulu to work. What are the specific Hulu error codes, and how can you fix them? We will check out different Hulu download error codes and find the best ways to get rid of them.

Common Hulu Download Error Codes and Solutions

There are several Hulu download error codes that including Hulu download error 28 or Hulu download error code 9, that can leave you off balance when you are looking to enjoy the movies or other shows on Hulu.

hulu error code

We will check out the most common Hulu download error codes and learn how to fix them.

Hulu Download Error Code 500

This one is the most discussed Hulu error code. In fact, it is quite vague in its description. At least in my case, I wasn’t actually able to understand what this error pointed to. This is perhaps the reason it surfaces quite often in Reddit discussions about Hulu error code 500.

Hulu download error code 500 basically refers to an internal server issue. It typically comes up when your device cannot connect to the server and cannot fulfill the request. More so, it has nothing to do with your app or device. It is more about something bad at the Hulu end.

The best solutions I have tried are:

  • Wait it out till the issue is resolved on its own
  • Try refreshing the Hulu app to fix the server issues
  • Try playing it from another browser – if you are using the web portal

Hulu Download Error Code 3 and Code 5

This error also results when the Hulu app cannot connect to the server. But this time, Hulu itself is not a culprit. It is typically because you have a weak internet connection or the app itself is outdated.

Whenever I came across this error code, I was able to fix it through a couple of easy fixes.

  • Check your internet connection. You can even consider upgrading to a higher plan or changing your ISP
  • Restart your Hulu app.
  • Check if you have an update pending for the Hulu app.
  • You can also check if switching to a wired connection helps.

hulu download error code 5

Hulu Download Error Code 6

There are no specific reasons known for the Hulu error code 6. It can arise due to the inability of your device to connect with the Hulu servers or perhaps due to issues with your internet connection. It typically indicates that your request to connect to the server is denied.

Some fixes that have helped me include

  • Clear your Hulu app cache
  • Make sure that you have a strong internet connection
  • Disable VPN if you are using one

Hulu Download Error Code 9

The error code will come up when using Hulu on a smart TV. In most cases, the error code indicates that there is a connectivity issue or a problem with the authentication of the device and your account.

Though I have faced this error code very rarely, a few fixes that I have come across were

  • Uninstall and reinstall the Hulu app
  • Log out of your Hulu account and log back in
  • Restart your modem or router to rule out the internet connectivity issues.

Hulu Download Error Code 28

The Reddit users have reported that the issue and the error code comes up quite randomly and apparently without any specific reason. It has been linked to temporary account issues and sudden interruptions to the service.

Some fixes recommended by the Reddit users include:

  • Check if Hulu is down. You can use services like DownDetector for this purpose.
  • Uninstall and reinstall the Hulu app
  • Check your subscription and account status

hulu

Hulu Download Error Code 16657

This is yet another rare issue affecting your Hulu downloads. The error code is related to DRM (Digital Rights Management) restrictions. It generally affects Mac and Apple devices. The Apple forums typically consider and point out this error to the licensing glitches.

Some fixes that you can try out include:

  • Update your iOS devices to the latest version
  • Restart your Hulu app or even your device
  • Use a different device for downloading the video

Hulu Download Core Media Error 16911

If you are trying to download core media files from Hulu, you are most likely to get this error. I have observed this error across both iOS and Android.

You can check by applying the following fixes:

  • Restart your device and app
  • Clear cache for the Hulu app
  • Disable the VPNs if you are using any

Hulu Download Error Code 12938

The error code has no suggested reasons or fixes as such. However, experts think it might typically be due to temporary network issues and bugs within the app.

Some fixes that can help address it include

  • Reset your network settings
  • Switch from WiFi to cellular data or vice versa.
  • Ensure that you have an updated device

hulu download error

Hulu Download Error Code 12660

This is yet another very tricky error code. It seems to have no specific reason associated and can be very difficult to fix. There are several Reddit comments and posts that talk about the error.

However, you can try fixes as below:

  • Log out of Hulu and log back in.
  • Update the app.
  • If nothing works, contact Hulu support.

Fix Your Hulu App Quickly

Well, if you are not sure what error is causing your Hulu app to throw errors, you can check out a few simple fixes to help you get your app back to working properly.

Some typical fixes that I generally opt for include:

  • Update the Hulu app regularly.
  • Clear cache and data from the app settings.
  • Reboot your device, especially smart TVs and phones.
  • Uninstall and reinstall Hulu.
  • Switch networks (try a different Wi-Fi or mobile data).
  • Disable VPNs or proxies.
  • Check Hulu server status before checking other issues

Also, check how to screen record Hulu shows to avoid potential error code issues while playing shows with the Hulu app.

[Bonus] Ultimate Solution to All Errors: KeepStreams for Hulu

Fixing Hulu error codes can be a huge concern, and it can become quite tiring. How about checking out something that really works?

Well, the best option to get rid of all the download error codes on Hulu is to use a reliable third-party downloader. In my experience, KeepStreams for Hulu offers a really robust and powerful download experience because it can rip videos from Hulu in 1080p/4K quality.

In this way, you don't need to rely on the Hulu server or the official app to watch your favorite titles, and thus avoid any possible Hulu error code. Now, let's check what else KeepStreams can do!

[Bonus] Ultimate Solution to All Errors: KeepStreams for Hulu-1
KeepStreams For Hulu
Download Hulu videos in 1080p/4K and save Atmos, AC3 5.1, and AAC 2.0 audio easily. Download live shows and VOD titles from Hulu to MP4/MKV format.
  • Keep the original quality of Hulu videos up to 1080p and 4K
  • Convert the downloads into MP4/MKV format
  • Remove ads from downloaded shows, even with the ad-supported plan
  • Download Hulu subtitles into external SRT files
  • Save multiple episodes from Hulu together
  • Support both Windows PC and Mac
  • Generous free trial to download 3 full-length videos from Hulu
 Free Trial  Free Trial
Learn More

How to use KeepStreams? Only 3 steps can help you get high-quality Hulu shows easily:

1. Install KeepStreams from its official site and launch it.

2. Enter the video URL in the search bar or find Hulu in the VIP Services.

[Bonus] Ultimate Solution to All Errors: KeepStreams for Hulu-2

3. Log in to your own Hulu account and play the Hulu videos you want to download. Set download options in a pop-up window. Click Download Now to initiate the task.

download hulu videos

High-quality video downloads in 1080p, universal compatibility across devices through MP4 and MKV file formats, and the ease of retaining subtitles are just a few features that would make it stand out.

The efficient handling of DRM titles further makes it a powerful downloader for practically every content on Hulu, and thus is able to avoid Hulu error code successfully.

Conclusion

Dealing with a Hulu download error like error code 500, code 16657, or the dreaded core media error 16911 can be incredibly frustrating. Whether it's a server issue or an outdated app, understanding what each code means is the first step to fixing it. And while Hulu sometimes sorts itself out, for those who want full control over their downloads, KeepStreams for Hulu is the no-nonsense solution that bypasses all of Hulu's quirky restrictions.

So next time Hulu throws you a weird number, don’t panic—download it with KeepStreams, sit back, and enjoy your show.

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Author
Steve Collins
Steve Collins
Editor-in-Chief
I'm Steve Collins, a new editor diving into the professional world. I write articles about streaming and have a deep love for English and American literature. My journey in editing started with exploring streaming content. I'm passionate about expressing myself eloquently in my work, drawing inspiration from literature.
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