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[NEW in 2025] 7 Methods to Fix Viki Download Not Working

Steve Collins
Steve Collins
| vip-services |
Updated on Jan 30, 2025 | 5 Minutes Reading
Discover 7 effective methods to fix Viki download not working issues. Step-by-step solutions to enjoy your favorite shows hassle-free!
Table of Contents
  • How to Fix Viki Download Not Working?
  • Ultimate Fix: Download Viki Videos As You Prefer
  • Conclusion

Rakuten Viki is a wonderful platform that offers you an excellent array of titles that offer you a huge range of entertainment across multiple genres. You can watch a host of Korean dramas, Asian shows, and much more on many devices.

The platform also lets you download Viki videos for offline viewing with its Viki Pass Plus subscription. However, there are times when you may find Viki downloads not working on your devices. But, you need not worry, we help you fix the issues where Viki downloads will begin working with no hassles.

How to Fix Viki Download Not Working?

There can be many reasons why your Viki downloads are not working. Here are a few fixes that you may apply based on what is causing the error on your device or your app.

rakuten viki error

Fix 1 – Update your device system

The culprit, in many cases, maybe your operating system version. A question asked in the Viki support forum had the same solution offered. The solution provided by customer support suggested updating the OS to the latest version. The old version may stop supporting the downloads for some reason.

Check if your device has an update available. If yes, update your device to the latest version. This is more so with the iOS devices.

Fix 2: Update the Viki App

If your app is not updated for a long time, and there are any updates pending, you may experience issues with the download feature. You can check if the Viki app has any updates pending and perform the updates to ensure that the download features are back on track.

Here are a few ways you can update the app on different devices:

On iOS

Follow the steps here below:

  • Go to the app store.
  • Use the search feature to find Viki
  • You should find the Update icon if one is available.
  • Tap on it to update your app

On Android

  • Using the App menu, launch the Google Play Store.
  • Search for Viki using the search feature
  • If you find the Update icon beside the app, tap on it to update the app to the latest version.

rakuten viki app

On Smart TV

The steps may slightly differ based on your Smart TV model. The typical steps would be:

  • Go to the Apps section on your main menu
  • Go to the respective app store based on your TV model
  • Search for the Viki app and check if the app has an update
  • Click on the respective icon to update the app.

Fix 3 -Log Back In

There may be some issues with your Viki app login. In that case, it may be a good idea to log out from your Viki account, wait for a few minutes, and then log back in.

This will fix any of the issues you may have with your account login. Check once again to see if your Viki downloads are working fine.

Fix 4 – Check your storage capacity

If you do not have sufficient storage on your device, your Viki downloads are sure to fail. Check if your device has enough storage. This is applicable when downloading Viki titles on a phone or PC.

If your device is low on storage, you may need to free up some of the storage on your device. You can either delete some of the files from your storage or transfer them to another device. Once the storage is created, you should be able to access your downloads feature with ease.

Fix 5 - Restart Your Device

Restarting your device can help fix most of the issues, not only with Viki but with most other apps. Restarting your device can help you resolve a few of the glitches with the app or the device itself.

Restarting the device helps you fix a few software glitches in the device. Remember, such issues are only temporary and can be caused due to the usage of the Viki app or any other apps on your device.

restart phone

Fix 6 - Check the Availability of the Episode

Of course, you have plenty of collections of movies, TV shows, and other content on Rakuten Viki. But not every title may be available for download. Some titles may be available only for streaming, and you cannot download them for offline viewing.

Check if the title you are trying to download is available for downloading. If not, you cannot download the title. Check if the downloads feature is working by trying to download any other title.

Ultimate Fix: Download Viki Videos As You Prefer

If you want to fix all the download issues with Viki, it may be a good idea to use third-party Viki downloaders. In fact, this should make it a prime choice if you find your favorite title is not available for download. You can check from among multiple downloaders for Viki, but we recommend KeepStreams for Rakuten Viki. Of course, you can even screen-record your Rakuten Viki titles, but the quality may not be up to the mark.

rakuten viki

KeepStreams for Rakuten Viki is indeed a robust and powerful downloader that assists you download practically every title from Viki. It lets you download your favorite titles in high quality at resolutions as high as 720p. It also removes most of the restrictions and limitations from the default download feature.

The auto-download feature on the tool is yet another excellent option that lets you download new episodes of a series as and when new episodes are released. That should help you automatically download the new episodes and watch them whenever you want.

Ultimate Fix: Download Viki Videos As You Prefer-1
KeepStreams For Viki
Download Viki videos in Full HD 1080p and save them in compatible MP4/MKV format, avoiding any server, provider, or device issues.
  • High-quality videos: Download the videos in high resolution of up to 720p. Some videos are also available in 1080p resolution
  • Bulk video downloads: You can download the videos in bulk. The batch download feature lets you download multiple videos simultaneously.
  • Selectable audio tracks: The downloads can be combined with multiple audio tracks as per your preferences. Choose EAC3 5.1, AC3 5.1, or AAC 2.0 audio channels as per your preferences.
  • Download ad-free videos: You can download videos in a completely ad-free environment. That should provide you with an interruption-free viewing experience.
  • Free Trial: Save up to 3 full movies from Rakuten Viki in 1080p for free.
 Free Trial  LearnMore

How to download Rakuten Viki videos using KeepStreams for Rakuten Viki? The steps involved in downloading the Rakuten Viki titles should be very easy and simple. They do not need you to have any special technical knowledge.

Step1
Install KeepStreams on your device

Depending on whether you are on Mac or Windows, download the appropriate version of KeepStreams. Choose the free trial option to get used to the features.

 Free Trial  LearnMore
Step2
Choose Rakuten Viki

From VIP Servies on the left pane, choose Rakuten Viki. Sign in to your account. If you do not have an account with Viki, you can create one from within the app.

Ultimate Fix: Download Viki Videos As You Prefer-2

Step3
Play the video that you wish to download

Search for the video that you wish to download and access its details page. This will bring up the download preferences window. You can configure video resolution, audio tracks, and subtitle preferences based on preferences.

download viki videos

Step4
Download the video

Click on Download Now and the video will be downloaded onto your device. You can check the download progress and the downloaded video from within the app.

download videos

Conclusion

Well, if you are wondering how to fix Viki downloads not working, the fixes outlined above should ideally help you fix most of the issues with ease. Not that every fix will work in every case, but we are sure that your issues should get fixed with at least a few of them.

If none of these fixes help you address your issues, KeepStreams for Rakuten Viki should prove to be an excellent option for the purpose. It lets you download Viki videos with no hassles and limitations whatsoever. Check it out and find the difference it makes to your downloading experience.

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Author
Steve Collins
Steve Collins
Editor-in-Chief
I'm Steve Collins, a new editor diving into the professional world. I write articles about streaming and have a deep love for English and American literature. My journey in editing started with exploring streaming content. I'm passionate about expressing myself eloquently in my work, drawing inspiration from literature.
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